<link id='css--app'rel="stylesheet" href="/dist/css/app.min.css"> Opportunities – Trilogy


Senior Product Analyst, Store Experience at Remitly
London, GB

At Remitly, we help immigrant communities around the world send $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.

The Role:

The Store Experience team at Remitly is in charge of optimizing our on-boarding customer experience by driving a test and learn agenda. As a Senior Product Analyst on the Store Experience team, you will own driving product insights in our conversion funnel, with the goal of increasing healthy customer conversion by increasing our new customer adoption rates and monthly active customers. You will visualize a quantitative view of the performance of our customer acquisition and on-boarding funnel that results in actionable analysis. You will work with a cross-functional team of product managers, engineers, and UX designers to execute a test and learn agenda. You will propose data-driven hypotheses to improve our customer experience, design and analyze A/B tests. The quantitative insights you bring will have an out-sized impact on the business.

The candidate:

  • You’re excited about using data to understand and improve Remitly’s customer experience.
  • You are a self-starter, able to work effectively independently or with a team.
  • You ask, “Why?” and question the status quo. You view unexpected data results as a puzzle to be solved, a challenge that you enthusiastically accept.
  • You can explain the methods behind your analyses and can independently validate your results. Once you have data to support your ideas, you're willing to advocate for and move your recommendations forward.
  • You thrive in ambiguous situations. You realize that you often won’t have 100% of the data, but can still get results.

What you should possess:

  • Bachelor’s degree in a technical, business, or quantitative field (Computer Science, Engineering, Business, Statistics, or related field). Master’s is a plus. 
  • Minimum five years of relevant experience in a business analyst/data analyst/BI analyst role.
  • Excellent written and verbal communication abilities
  • Experience presenting data findings in a clear and concise manner
  • Experience in designing and analyzing A/B experiments and are comfortable with basic statistical techniques
  • Strong technical (e.g. SQL, R, Python, etc.) skills and experience
  • Experience working at startups and/or large consumer internet/technology companies
  • Experience with data visualization and/or related tools (e.g. Tableau)

Who We Are:

Remitly is an independent digital remittance company that transfers over $6 billion in annualized volume through its proprietary global money transfer network across Africa, Asia, Central, and South America. Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process.

We accomplish our vision and mission by relentlessly focusing on culture. We’ve created Remitly’s Cultural Values, which embody how an exemplary Remitly team member and the overall Remitly team works to deliver on promises to customers everyday. That starts with putting customers at the center of everything we do.

Our Backing:

Remitly is backed by industry-leading investors, World Bank's International Finance Corporation (IFC), Naspers' PayU, Silicon Valley Bank, Stripes Group, DFJ, DN Capital, QED Investors, Trilogy Equity Partners, Bezos Expeditions, Founders' Co-Op, and TomorrowVentures. The company is headquartered in Seattle, with additional offices in London, the Philippines, and Nicaragua. For more information, visit remitly.com.

Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.