Who we are
Remitly is an independent digital remittance company that transfers over $6 billion in annualised volume through its proprietary global money transfer network across Africa, Asia, Central, and South America. Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process.
We accomplish our vision and mission by relentlessly focusing on culture. We’ve created Remitly’s Cultural Values, which embody how an exemplary Remitly team member and the overall Remitly team works to deliver on promises to customers every day. That starts with putting customers at the center of everything we do.
Where we are based
We are located in the West End, Central London, moments away from the convenient transport links such as Marble Arch and Bond Street tube stations. Our head office is based in Seattle, USA, close to the famous Pike Place Market, and we also have offices in the Philippines and Nicaragua, which provide customer service and operations support.
Opportunity at Remitly
As the Compliance Manager for our UK business, you will work closely with our Global compliance team. You will also be part of a friendly, supportive, and close knit global Legal and Compliance team tasked with the construction and maintenance of a world-class compliance function for a fast-growing financial services company.
In this role, you will contribute to Remitly’s mission by ensuring that Remitly’s UK business maintains full compliance with applicable UK laws and regulations. You will be managing legal and regulatory risks, using your strong analytical skills and keen eye for detail to adapt Remitly’s services and controls to new business opportunities and changing regulatory requirements.
Compliance with laws and regulations– understand and maintain continuing knowledge of all local compliance requirements to ensure that Remitly’s compliance programme, product, and services are implemented and maintained consistent with all applicable local laws, regulations and rules. The key laws and regulations include FCA rules and guidance, HMRC MSB guidance, Payment Services Regulations, AML/CTF laws and guidance as well as Privacy and e-commerce laws. As part of this role you will also be required to be kept updated on all regulatory developments such as PSD2, 4MLD and GDPR.
AML Compliance – A key focus of this role is ensuring Remitly’s compliance with all applicable AML laws. This requires you providing oversight, control, support and coordination for AML compliance including money-laundering detection, KYC, partner bank due diligence, investigating and providing analysis of any suspicious transactions in accordance with current Money Laundering regulations, overseeing the appropriate record keeping functions, and, as the Company’s Money Laundering Reporting Officer, making all appropriate filings, including suspicious activity reports. In this position you will also be the Regulators’ primary point of contact.
Engaging with Regulators and other agencies – Engaging with the FCA, HMRC, and other government bodies and agencies on regulatory and licensing matters. Being responsible for suspicious activity report filing and creating an effective working relationship between Remitly and UK regulatory bodies.
Engaging with the Global Compliance Team – You will report to and engage with Remitly Global Compliance to ensure UK compliance policy and processes are aligned, consistently applied and risk metrics are managed appropriately. You will also coordinate with Remitly’s Global Compliance to address issues raised in audit reports, self-assessments, compliance reviews, and/or regulatory inquiries.
Compliance Monitoring and Testing – You will ensure internal compliance and regulatory contracts are effectively managed, consistent with regulatory and contractual requirements. The role also requires monitoring of consumer complaint processing and remediation of underlying service concerns.
Training - Perform anti-money laundering and other applicable law training to relevant staff in accordance with company policy and relevant UK regulatory requirements.
Compliance Culture - ensure adoption of a compliance culture throughout Remitly’s UK operations, consistent with Remitly’s core values.
As the ideal candidate:
you'll be personable, enthusiastic, and a self-starter – all with a strong bias for action and self-improvement and the ability to embrace change
being detail oriented, well organised and having an aptitude for new technology is a must
the ability to communicate clearly both orally and in writing is essential
you will be able to operate as an independent contributor in this role and also collaborate with the wider Compliance team
we'll be looking for evidence of your ability to exercise sound judgment and discretion
we'd like you to have previous experience in the start-up sector or understand how to operate well in a start-up as our environment is fast-paced, it can be an ambiguous environment and you'll often have to operate in a cross jurisdictional business with competing deadlines
you'll have extensive experience of effective stakeholder engagement and relationship management
we'd like you to display the qualities of being flexible in your approach, resourceful when finding solutions and driven to innovate and find the best outcomes for our customers
Skills, experience and knowledge required:
we'd like you to have a Bachelor's degree in Law, Business, Auditing or another related field
you will have a successful track record of delivering as a Compliance Manager for Financial Services, Banking, Payments and/or eCommerce clients
you will have hands-on experience of producing compliance documentation
you will have a well-rounded and informed understanding of the UK regulatory landscape
we'd like you to be highly entrepreneurial and self-directed individual, resourceful, creative and capable of handling multiple projects at a time
the ability to be business verbal and written fluency in other European language skills would be highly desirable
you will have a willingness to travel, as needed, between EU and Remitly Global headquarters in Seattle
knowledge of Microsoft Office and general comfort with learning new software skills is essential
experience as an “approved” MLRO position with the financial services industry in UK or EU (e.g. PSD Individual, Approved Person CF10/11, overseen by the U.K. FCA or HRMC)
working knowledge of the FinTech industry
experience working within a digital or online business model
Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Remitly is an eVerify Employer.