At Falkon, we are building a new system of intelligence that empowers professionals to define, understand and improve metrics that really matter.
We are product, engineering and research veterans from Amazon, Amperity, Dropbox, Facebook, Google, Microsoft and Zulily. Having lived through years of bad metrics meetings and fire-drills, we've discovered a revolutionary way to combine machine learning and human intuition to empower professionals to define, understand and improve metrics that really matter.
We are looking for an experienced (and founding) solutions engineer to bootstrap our customer delivery team. In this role you will lead the technical product implementation cycle, working closely with our customers, company leadership and engineering team to establish clear and present value for Falkon’s data analytics product in the larger context of the customer’s analytics and business intelligence workflows. As an early member of our growing team you will help shape our technology, business, processes and culture by providing customer-centric feedback on the product to the engineering team and company leadership.
What you will do
Work directly with Falkon’s prospects and customers to demonstrate and communicate the value of our technology to the customer’s business - from demo to proof of concept to customer implementations.
Analyze the customer’s analytics stack and propose integrations of Falkon’s product into the customer’s data and business analytics workflows.
Build ETL and ELT pipelines where needed to unblock customer value.
Build templates to accelerate Falkon deployment
Operate Falkon’s product wearing the customer hat and providing critical feedback on functionality and usability of the product as we build out new product experiences.
Help build high-impact demos and interactive content as part of the sales cycle.
What you will need to succeed
Alignment on Falkon principles - Think big, Deliver results with urgency, Be radically transparent, Follow the golden rule, Get better every day
Ability to operate with autonomy in highly ambiguous situations.
5+ years of experience in enterprise software pre-sales or sales/solution engineering, especially in the analytics/data science/ETL/business intelligence fields. Experience working in a solutions engineering role on an analytics product such as Tableau or Looker is a huge plus.
Solid hands-on experience with relational databases, data warehouses and SQL.
Ability to unblock yourself.
Awareness of the latest tooling and best practices in this area is a strong plus.
Ability to deeply understand the business problems we’re trying to solve with our technology
Curiosity and excitement around the business analytics space and a fundamental desire to help businesses extract meaning from their data.
Strong communication and interpersonal skills suitable for a customer-facing role.
Nice to haves:
Solid math or statistical skills
Programming experience in Python is a big plus.
Previous experience with cloud application design patterns and analytics/big data architectures.
If you're interested in rapid career growth, there is no better place to be than Falkon.
Growth comes from Impact x Learning
At Falkon you'll do your best work, develop new skills, learn from the best, discover what technical areas you're truly passionate about and help our customers grow their businesses. You'll also get the opportunity to see how a venture-funded business is built from the ground up.