We’re looking to grow our Marketplace Live Operations team by leaps and bounds. Join Showdigs to become an expert in addressing the most pressing needs and concerns of our network of real-estate agents, prospective renters, and property managers. You’ll be part of an exciting, rapidly-growing team designed to take our support to the next level.
About the Internship
Summer is our busiest time of the year and we need an indvidual who can hit the ground running. A perferct summer position for the right college student on a summer break.
The Live Operations internship calls for a a high-bandwidth, meticulously organized individual, who can juggle both issue resolution and concise communication. We are looking for a self-starter who wants to innovate and be part of a dynamic, fast-moving team.
Note: This role will require the ability to flex to off hour shifts such as mornings, evenings, weekends and holidays.
You're excited about this opportunity because you will...
- Handle inbound issue resolution for Showdigs’s network of agents, prospective renters and property managers while maintaining a best in class experience in each and every interaction
- Demonstrate strong communication skills and relationship-building.
- Address time-sensitive issues, such as payments, scheduling questions, agent or prospect issues, or troubleshooting by text and phone with tact and the utmost professionalism
We're excited about you because...
- You're a highly motivated self-starter.
- You have expert communication and interpersonal skills
- You have a service mindset--you love helping people.
- You have high EQ and are adept at building relationships.
- You are meticulously organized--you can juggle both issue resolution & concise communication.
- You have prior experience handling inbound customer issue resolution using email, phone, and chat.
- You have no problem juggling multiple tasks.
- You're an innovator--you're not afraid to challenge the status quo
- You're comfortable in a rapidly changing environment.
- You have a track record of maintaining a high level of professional maturity
Why you'll love working at Showdigs
- We are a group of smart, humble and goal oriented people. You can be your authentic self here, and are empowered to encourage others to do the same!
- We are a technologically and data-driven business
- We love solving problems, thinking creatively and trying new things
- We believe in autonomy & taking initiative
- We are challenged, developed and have a meaningful impact
- We take what we do seriously. We don’t take ourselves seriously
- We have a smart, experienced leadership team that wants to do it right & is open to new ideas
- You will be proud to say that you work for Showdigs and will know that the work you do brings joy to our clients every day
Founded in 2018 by seasoned entrepreneurs in the Real-Estate space, Showdigs is a Seattle-based technology company passionate about transforming the way people rent apartments. Showdigs is a location-based app that connects people with properties. The app crowdsources from a network of licensed real estate agents to provide on-demand showings for prospective renters, making the process fast, simple and cost-efficient for property managers