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Opportunities

Insights & Analytics Associate at Boundless
United States of America

At Boundless, we’re breaking down the barriers of the immigration system — and  are looking for a curious and creative Associate who will be the first member of our Insights & Analytics team. This person will leverage qualitative and qualitative data mined from multiple sources to help us answer important questions about the effectiveness and potential of our marketing programs and business operations. They will partner cross-functionally to source important projects, gather needs and requirements, absorb important contextual information, and offer solutions to business challenges. This person should be passionate about using data to shape strategic roadmaps. 

Within one month, you will: 

  • Learn and understand a broad range of data sources
  • Become an expert on our BI tool (Heap)
  • Dive into our sales conversion data to identify areas for revenue growth and cost efficiencies 
  • Conduct interviews with business leaders to understand their data needs and challenges and identify potential projects 

Within six months, you will: 

  • Present your recommendations on our outbound sales efforts to members of our leadership team
  • Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to support decision-making across our business
  • Own our headcount planning model to enable best-in-class customer turnaround times 
  • Recommend and prioritize data structure requirements to enable greater data collection and analysis 

Within one year, you will: 

  • Dive into our customer feedback to help shape our customer lifecycle roadmap
  • Analyze publicly available data to guide the expansion of our suite of services
  • Help us understand unit economics at the customer level 
  • Improve the quality of our data: hone internal definitions, identify areas to improve the accuracy and completeness of our internal and external reporting 

About this position:

This person should be in their element while diving into a complex dataset or writing an SQL query. Prior experience learning and mastering a technical analysis tool (especially in a technical analyst role) will make you especially successful in this role. We are looking for someone with a growth mindset who is excited to evolve and scale data analysis at an early-stage, high-growth startup.