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Opportunities

Head of Compliance - APAC Region at Remitly
Singapore
Remitly is an independent digital remittance company that transfers over $6 billion in annualised volume through its proprietary global money transfer network across Africa, Asia, Central, and South America. Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional money transfer process.

We accomplish our vision and mission by relentlessly focusing on culture. We’ve created Remitly’s Cultural Values, which embody how an exemplary Remitly team member and the overall Remitly team works to deliver on promises to customers every day. That starts with putting customers at the centre of everything we do.

Where we are based
Remitly’s hub for APAC is based in Singapore. Our office is located in the Found8 co-working space in the High Street Centre. Remitly’s head office is based in Seattle USA. We also have locations in the Philippines, Nicaragua, and India which provide customer service and risk operations support, as well as business offices in several countries.

Opportunity at Remitly
As the Compliance Manager for our APAC business, you will work closely with our APAC business manager and Global compliance team. You will be part of a friendly, supportive, and close knit global Legal and Compliance team tasked with the construction and maintenance of a world-class compliance function for a fast-growing financial services company.

In this role, you will contribute to Remitly’s mission by ensuring that Remitly’s APAC business maintains full compliance with applicable laws and regulations. You will be managing legal and regulatory risks, using your strong analytical skills and keen eye for detail to adapt Remitly’s services and controls to new business opportunities and changing regulatory requirements.

Job Specification

Compliance with laws and regulations – understand and maintain continuing knowledge of all local compliance requirements to ensure that Remitly’s compliance programme, product, and services are implemented and maintained consistent with all applicable local laws, regulations and rules. The key laws and regulations include applicable Singapore and Australia requirements for Payment Service/Remittance Providers such as the PSA, AML/CTF, and Privacy laws and guidance issued by MAS and FinTRAC. As part of this role you will also be required to be kept updated on all applicable regulatory developments.

AML Compliance – A key focus of this role is ensuring Remitly’s compliance with all applicable AML laws. This requires you providing oversight, control, support and coordination for AML compliance including money-laundering detection, KYC, partner bank due diligence, investigating and providing analysis of any suspicious transactions in accordance with current Money Laundering regulations, overseeing the appropriate record keeping functions, and, as the Company’s Money Laundering Reporting Officer, making all appropriate filings, including suspicious activity reports. In this position you will also be the Regulators’ primary point of contact.

Engaging with Regulators and other agencies – Engaging with MAS, FinTRAC, law enforcement, and other government bodies and agencies on regulatory and licensing matters. Being responsible for suspicious transactions/matters reports, police filings, and creating an effective working relationship between Remitly and regulatory bodies in Singapore and Australia.

Engaging with the Global Compliance Team – You will report to and engage with Remitly Global Compliance based in Seattle, London, and Cork to ensure APAC compliance policy and processes are aligned, consistently applied and risk metrics are managed appropriately. You will also coordinate with Remitly’s Global Compliance to address issues raised in audit reports, self-assessments, compliance
reviews, and/or regulatory inquiries.

Compliance Monitoring and Testing – You will ensure internal compliance and regulatory contracts are effectively managed, consistent with regulatory and contractual requirements. The role also requires monitoring of outsourced services, consumer complaint processing, and remediation of underlying service concerns.

Training - Perform anti-money laundering and other applicable law training to relevant staff in accordance with company policy and relevant APAC regulatory requirements particularly Singapore and and Australia.

Compliance Culture - promote and ensure adoption of a compliance culture throughout Remitly’s global operations, consistent with Remitly’s core values.

A successful candidate:

  • Is personable, enthusiastic, and a self-starter – all with a strong bias for action and self-improvement and the ability to embrace change
  • Is detail oriented, well organised and has an aptitude for new technology
  • Communicates clearly both orally and in writing
  • Is independent, but also works well under direction and in a team setting
  • Is able to exercise sound judgment and discretion including the ability to ‘stand their ground’
  • Is comfortable managing numerous aspects of an AML/CTF compliance program
  • Works well in a start-up, fast-paced, ambiguous environment and is also able to work well in a cross jurisdictional business with competing deadlines
  • Works well with people at all levels inside and outside the company, and
  • Is flexible, resourceful, and driven to innovate.

Basic Qualifications

  • Bachelor's degree in Law, Business, Auditing or related field.
  • 4 – 8 years work experience in a financial services-related compliance role with increasing responsibilities.
  • Understanding of APAC regulatory landscape, particularly in Singapore and Australia.
  • Sufficient skills and knowledge to satisfy any pre-appointment checks to be appointed as the AML/ CTF Compliance Officer of the relevant regulators.
  • Highly entrepreneurial and self-directed individual, resourceful, creative and capable of handling multiple projects at a time.
  • Willingness to travel, as needed, to Remitly’s Global headquarters in Seattle as well as offices in Ireland, Nicaragua, Philippines, and U.K.
  • Knowledge of Microsoft Office, Google Products, and general comfort with learning new software skills.

Preferred Qualifications

  • Experience as an “approved” MLRO position with the financial services industry in Singapore and Australia.
  • Experience interacting with regulators and law enforcement.
  • Working knowledge of the fintech industry.
  • Experience working within a digital or online business model.
  • Certified Anti-Money Laundering Specialist (CAMS).
  • Business verbal and written fluency in a second language.

Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Remitly is an eVerify Employer.