Our print shop team manages a high volume of printing needs and shipping logistics including the printing, packaging, scanning, and final shipment of immigration applications. Both teams work across our two brands, Boundless and Rapid Visa, ensuring best-in-class customer service on tight deadlines.
The Print Shop Lead will work out of our Las Vegas operations HQ and build a team of Print Shop Associates as we scale. Print shop manages a variety of administrative and assembly tasks across Rapid Visa and Boundless, but each brand has differing needs. We will look to this individual to set new standards for workflows and develop methods for collecting and reporting on customer feedback, all while keeping cost and efficiency a priority.
For Rapid Visa, this role will take on ownership of the scanning of petitions to send to remote colleagues and/or to our attorney network for review. In addition, as customers provide updated or missing documents throughout the QA process, this role handles printing and organization, making sure we’ve compiled all updates in order to pass them to our QA team for review and final packaging. The Rapid Visa brand handles the shipping of all customer petitions directly to the USCIS.
For Boundless, this role will take ownership of the printing and assembly of completed immigration applications post-QA review. Print Shop will follow Boundless brand standards to assemble petitions so they are easy to walk through and the customer understands their final required steps. Boundless final petitions are shipped directly to the customer.
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