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Opportunities

Senior Product Manager, Telehealth/XaaS at Owlet Baby Care
Lehi, UT, US / Remote
Owlet is changing the world of care with meaningful products that truly make a difference for millions around the world by empowering parents with the right information at the right time. Owlet has helped more than a million parents keep their children safe with our products. We are focused on helping parents take care of their little ones so we can keep every baby safe. 

 

This is an exciting opportunity in a fast-paced, to accelerate a leading-edge digital healthcare ecosystem for parents to infants.  We are seeking a self-driven, collaborative, and innovative Senior Product Manager to join the healthcare team to accelerate ideation, development, and expansion of telehealth.  Someone who is absolutely customer focused, audience centric, creative problem solving, and the ability to thrive in a fast-paced environment are a must. We are looking for a results-driven Senior Product Manager, to identify strategic opportunities, develop/validate compelling value propositions, lead development and execute cross-functional launch activities. They will create a solution roadmap that is prioritized based on market insight and analysis of business opportunities. The leader must be an independent and have a proven ability to meet strict deadlines and simultaneously lead multiple projects. 

 

The position is ideally based in Salt Lake City, but remote candidates will be considered. The role reports directly to the General Manager, Healthcare.

 

 

PRIMARY RESPONSIBILITIES:

As Senior Product Manager you will be responsible for participating in product planning and execution throughout the digital healthcare ecosystem focusing mainly on Telehealth and business model archetypes: 

  • Demonstrate passion and empathy for the customer, capture their voice and use it to shape the product experience and strategy
  • Know customer issues, pains, desires, how they think and behave
  • Understand and use qualitative and quantitative data to drive product decisions and strategy
  • Own the product
    • Develop and refine our product strategy and roadmap and ensure alignment to our north star.
    • Develop a pipeline with a competitive value proposition, strong profit potential, and NPS
    • Gather and prioritize product features and clear and concise requirements in detail
    • Be the product expert: how it works, the critical components within it, how users really use it
    • Identify opportunities for testing and drive execution, measuring and reporting results
    • Pursue product and industry knowledge, identify trends and opportunities, and become a subject matter expert
    • Understand how the business works, and what role the product plays
  • Work closely with counterparts and stakeholders throughout the company to deliver results and ensure product success
    • Collaborate with Future Labs, CTO, engineering, design, quality, project, and sales team members on execution, launches, and extending the solutions life. 
    • Identify risks, issues, and problems and escalate as appropriate, proposing mitigation plans to overcome obstacles
    • Monitor product performance and proactively identify opportunities for product improvement

 

  • Lead development and launch of new solutions and upgrades, working with internal and external resources.
  • Oversee user validation and product research, including claim support
  • Responsible for researching new digital health tools and research
  • Develop a strategy and platform for formally collecting and incorporating user and stakeholder needs and wants, closing the circle on our market-driven approach
  • Facilitate positioning and pricing decisions in collaboration with Marketing, Finance, and client-facing teams
  • Build strong relationships with external partners to co-collaborate on new solutions and services. 

 

PREFERRED SKILLS AND QUALIFICATIONS:

  • 5 years of product management leadership in digital healthcare ecosystems
  • Healthcare systems background is a must, and understanding of employer benefits, and health plans services. 
  • A deep understanding of cloud-based technologies and apps 
  • Growth mindset, self-driven and entrepreneurial spirit, and willingness to roll up their sleeves. 
  • Experience defining and executing short to long term product roadmaps.
  • Able to manage multiple product initiatives to completion. Must be comfortable dealing with ambiguity in a rapidly changing environment
  • Track record of developing audience-centric product concepts from ideation to launch
  • Experience assessing business value, and presenting business cases for prioritization and investment
  • Effective problem solving and analytical skills
  • Ability to balance competing priorities and work under pressure to meet deadlines
  • Open-minded and positive attitude
  • Demonstrate excellent oral and written communication skills
  • Experience with IoT devices a plus
  • Experience with agile development methodologies and lean UX principles is a plus

 

PERKS

·   Flex time scheduling

·   Competitive compensation based on experience

·   Product discounts

 

Owlet Baby Care, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.