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Opportunities

Lender Closing Specialist (Potential For Remote) at JetClosing
Seattle, WA, US

About JetClosing:

We started with the knowledge and insight of a veteran Title and Escrow team, paired them with tech industry leaders, and gave them a clean slate – to build what Title and Escrow should be. We invented sophisticated back-office technology to streamline our closing process, and ensure every customer receives the same high level of service, every time. Then we created real-time views into that system with our mobile apps and desktop portal, so there’s no guesswork or uncertainty.

Our approach is simple: Title and escrow has transaction data, documents, and contacts. We know the transaction status; why not share them, in real time, so we’re all on the same page? The results speak for themselves – our customers are our biggest fans.

Job Description:

The Lender Specialist would have the role of working on obtaining loan documents, preparing deeds for closing, reviewing signed documents upon completion and funding of loan.

Role & Responsibilities:

  • Verify vesting for deed preparation and complete supporting documents for recording in various states
  • Gather Lender information and prepare any initial lender document requests
  • Follow up on status of loan documents and retrieve documents through various lender portals or email
  • Quality check documents for errors, spelling, vesting issues
  • Extract invoices, label documents and set up payment information for disbursements
  • Monitor status of signed documents and ensure they are delivered to lender in a timely manner for funding approval
  • Perform post-close file/signed document reviews for accuracy
  • Balance lender fees; receive and post receipts for wires and checks
  • Review all funds for accuracy prior to disbursement including dollar amount, payee information, wire information and payment address
  • Ensure all required items needing to be paid off have been collected
  • Provide status of the transaction throughout the closing process to the appropriate clients/customers
  • Anticipate customer needs and resolving customer escalations in a professional, efficient manner
  • Prepare files for final policy generation and recording
  • Electronically record documents via Simplifile and send out all recording confirmations by end of day.

Skills & Qualifications:

  • Preferred 2+ years of Title and/or Escrow or Lending Industry experience
  • Positive attitude and enjoy working in a team environment. Sense of humor preferred. 
  • Passion for innovation and disposed to continually seek process improvement in all aspects of the title and closing industry.
  • Ability to perform tasks relating to closing processing and administrative duties with minimal supervision.  
  • Ability to work well under pressure, meet deadlines, organize workload and maintain accurate files.
  • Ability to communicate effectively both orally and in writing, in person and by telephone.
  • High level of proficiency with general office applications. (i.e. MS Word, MS Excel) and comfort with learning new applications as required. 
  • Inherent comfort level working in a startup environment where refinements, re-dos, level headedness, optimization, teamwork and future focused perspective are always needed/required. 
  • Minimum 1-2 years’ experience working in Escrow or Lending industries.
  • Resware experience is a plus

Perks and Benefits include:

  • Medical, Dental and Vision (Company sponsors 100% employee premium, 75% premium for dependents)
  • 401K with company contribution
  • Equity in the company
  • Transportation Stipend/Stipend for Working Remotely
  • Parental Leave
  • Generous Paid Time Off