About JetClosing:
We started with the knowledge and insight of a veteran Title and Escrow team, paired them with tech industry leaders, and gave them a clean slate – to build what Title and Escrow should be. We invented sophisticated back-office technology to streamline our closing process, and ensure every customer receives the same high level of service, every time. Then we created real-time views into that system with our mobile apps and desktop portal, so there’s no guesswork or uncertainty.
Our approach is simple: Title and escrow has transaction data, documents, and contacts. We know the transaction status; why not share them, in real time, so we’re all on the same page? The results speak for themselves – our customers are our biggest fans.
Job Description:
The Lender Specialist would have the role of working on obtaining loan documents, preparing deeds for closing, reviewing signed documents upon completion and funding of loan.
Role & Responsibilities:
- Verify vesting for deed preparation and complete supporting documents for recording in various states
- Gather Lender information and prepare any initial lender document requests
- Follow up on status of loan documents and retrieve documents through various lender portals or email
- Quality check documents for errors, spelling, vesting issues
- Extract invoices, label documents and set up payment information for disbursements
- Monitor status of signed documents and ensure they are delivered to lender in a timely manner for funding approval
- Perform post-close file/signed document reviews for accuracy
- Balance lender fees; receive and post receipts for wires and checks
- Review all funds for accuracy prior to disbursement including dollar amount, payee information, wire information and payment address
- Ensure all required items needing to be paid off have been collected
- Provide status of the transaction throughout the closing process to the appropriate clients/customers
- Anticipate customer needs and resolving customer escalations in a professional, efficient manner
- Prepare files for final policy generation and recording
- Electronically record documents via Simplifile and send out all recording confirmations by end of day.
Skills & Qualifications:
- Preferred 2+ years of Title and/or Escrow or Lending Industry experience
- Positive attitude and enjoy working in a team environment. Sense of humor preferred.
- Passion for innovation and disposed to continually seek process improvement in all aspects of the title and closing industry.
- Ability to perform tasks relating to closing processing and administrative duties with minimal supervision.
- Ability to work well under pressure, meet deadlines, organize workload and maintain accurate files.
- Ability to communicate effectively both orally and in writing, in person and by telephone.
- High level of proficiency with general office applications. (i.e. MS Word, MS Excel) and comfort with learning new applications as required.
- Inherent comfort level working in a startup environment where refinements, re-dos, level headedness, optimization, teamwork and future focused perspective are always needed/required.
- Minimum 1-2 years’ experience working in Escrow or Lending industries.
- Resware experience is a plus
Perks and Benefits include:
- Medical, Dental and Vision (Company sponsors 100% employee premium, 75% premium for dependents)
- 401K with company contribution
- Equity in the company
- Transportation Stipend/Stipend for Working Remotely
- Parental Leave
- Generous Paid Time Off