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Opportunities

Head of Product at Ripl
Seattle, WA, US

Ripl (www.Ripl.com) is passionate about helping small businesses grow by empowering them to quickly create beautiful, branded content social media marketing campaigns and easily turn these into paid ads.

Are you a Lead, Principal Product Manager or Director of Product looking to take your career to the next level? We are seeking a creative product leader (we are flexible on title) who thrives as a player/coach and wants a role with a lot of freedom to make a big impact.

Reporting directly to the CEO, you will develop Ripl’s overarching product strategy. There is plenty of room to be creative and forward-thinking. The joy you find in the loop of envision, evaluate, create, analyze, learn and repeat, is the flywheel powering your approach to product. With your prior exposure to content creation, marketing and a passion for how to make these work for small businesses, you have a rich palate with which to craft!

This role might be for you if:

  • You develop a strong understanding of the market, competition and how your products can differentiate to be successful
  • You trust your intuition and empathy for customers and have guided consumer insights efforts in the past
  • You have had significant product strategy responsibilities in mobile app, content creation, advertising, or ecommerce business with multiple successes
  • You gather input and ideas from all sources, and have worked closely with marketing in the past to implement features to drive growth and engagement
  • You enjoy working from customer insight and concept through launch
  • You have a strong technical understanding and can work closely with engineering to give appropriate guidance with implementation decisions and tradeoffs
  • You are savvy with Social Media Marketing and understand the nuances of both paid and organic content
  • You have led successful product teams built on best-practices
  • You have worked closely with or managed UI/UX talent
  • You are known for identifying and working as the champion for new high-value features

Key Responsibilities:

  • Own and drive overall product strategy
  • Develop and coach a small team of Product Managers and UI/UX Designers who have clear areas of ownership and are empowered to drive results
  • Manage the Product Overall Roadmap in coordination with Marketing and Engineering team members, helping to make prioritization decisions against Ripl’s many opportunities
  • Develop a deep understanding of the competition and market landscape to lead Ripl’s innovation agenda, enhancing Ripl’s key differentiators
  • Define & execute qualitative and quantitative customer research
  • Ensure insights from our content and marketing teams about our own social media marketing and advertising efforts are used to elevate our product innovation

Looking to knock it out of the park?

  • Your innate curiosity will help you give more definition to known customer groups, and perhaps identify market segments that have been overlooked in the past
  • Your hunches about Social Media trends put Ripl in the lead with feature development
  • Your team coaching and development skills will take your team members to a new level of performance at Ripl

Skills & Qualifications

  • Leadership experience with Product and/or Program Management teams (5+ years)
  • Social Media Marketing channels and content -- strong understanding of the content forms and types that work best on social media, particularly for business marketing, promotion, lead-generation, and CRM purposes
  • Subscription services leadership experience -- either for consumer service or small/medium business software tool
  • Experience with mobile and web/browser-based applications
  • Proficiency with forecasting and Business Intelligence analytics and charting tools such as Amplitude, Mode, Excel

About Ripl

Ripl is a highly collaborative, nimble team that cares for one another and the impact we make in the lives of our small business customers and their communities. Representing over 75% of employers in the US, small businesses diversify business ownership and provide job flexibility, passionate pursuit and personal freedom. At Ripl, we help these microbusinesses, solopreneurs and side-hustlers quickly create stand-out brand messaging and ads to grow their customer base, so they can get back to everything else!

We believe in hiring for potential - giving team members the opportunity, and support, to reach that next step in a career. We value a flexible, transparent and inclusive work environment that allows each employee to think of themselves as entrepreneurs as they craft solutions and deliver against our goals. With encouragement to create and experiment, the freedom and flexibility to work in whatever environment is most productive – remote, in our office, or any possible combination of the two - we trust that as an equity owner of our small business, you will fully resonate with our customers, to help them reach their goals and dreams. This passion for small business is the core of who we are.

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Ripl is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. In support of the Seattle Fair Chance Employment Ordinance, we will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

COVID-19 considerations:
Ripl requires proof of vaccination and mask wearing for any employees wishing to make use of our office. We encourage employees to determine where and when they work best, including in office, remote or a combination of the two.

Work Location: One location