<link id='css--app'rel="stylesheet" href="/dist/css/app.min.css"> Opportunities – Trilogy


Senior Software Sustaining Engineer - iOS at Lookout



  • Provide timely support for our iOS product suite, by implementing technical solutions, fixing bugs, estimating, and delivering high quality solutions that secure hundreds of millions of users.
  • Build strong relationships with customers and take ownership of the product requirements/escalations from customers.
  • Be a team player and proactively monitor technical issues that impact the customers to provide solutions.
  • Actively lead the deployment and release of the SDK.
  • Work closely with product management & engineering teams to tackle challenging problems and provide timely support to customers.
  • Perform and document root cause analysis and perform performance tuning of your solutions.
  • Lead the efforts to keep the SDK up to date by promptly upgrading the dependent libraries.
  • Work closely with the Support team to improve the support process and customer satisfaction.
  • Collaborate with other mobile app teams and support them with the adoption of new platform features.




  • You have at least 3 years experience building & shipping commercial mobile software for the iOS platform.
  • You have good knowledge of Swift, Objective-C and the iOS SDK.
  • You have experience handling the complete support lifecycle from customer inquiry to triage, reproduction, fixing bugs or performing handoff for development, and resolution.
  • You have demonstrated a track record of developing clean and maintainable code.
  • You are well experienced with git, CI/CD.
  • You have the ability to break complex problems down into smaller components that are loosely coupled and testable.
  • You are comfortable performing testing and automation - unit, functional, integration, etc.
  • You have exceptional organizational skills and ability to prioritize tasks.
  • You possess stellar communication skills; able to work well with a smart, passionate and growing team.
  • You enjoy working in a dynamic startup environment where everyday offers new challenges.
  • You have a BS degree in Computer Science or a related field.


Bonus Points:

  • Understanding of networking terminology & protocols.
  • Experience with Security.
  • Experience developing on Android platforms.