At Remitly, we are inspired by our mission and our promise to immigrants, in helping over 3 million customers around the globe send money across the world. Sending money is faster, easier, and costs less with our all-digital money transfer platform. We want to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.
About the Role:
The New Initiatives team is building a new enterprise API business. You will work on a team of creative builders and operators with many years of experience creating customer value. We are challenging ourselves to create the best global product in a crowded space. You will bring your ideas and craft to an inspired team that is forming and moving quickly to find Product/Market Fit. You will report to the VP of New Initiatives.
As an Account Manager, you will nurture customer relationships to ensure they have a delightful experience. Your primary goals will be to retain customers' business and grow revenue. You will establish our account management strategy, share insights from our customers, incorporate feedback into our customer messaging and grow top-line revenue.
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.