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Payments Operations Analyst at Hola Cash
Mexico / Remote

Hola Cash is empowering the LatAm public with the convenience, speed and reliability of cutting-edge payments technology that they can trust. 

Through a friendly and intuitive interface, we are empowering our merchant customers to participate in the Digital Economy through a one-stop shop for payments acceptance .

With customers at the heart of our decisions, Hola Cash is removing barriers, building better user experiences, and providing greater access to financial services in Latin America beginning with Mexico.


About the role


An amazing opportunity has become available at Hola Cash: we are looking for a Payments Analyst to join our Payments Operations team.

The Payments Operations Analyst is responsible for contributing with the design and measurement of payments metrics as well as driving the execution of processes and projects that help ensure the seamless acceptance of payments at Hola Cash.

We look for professionals with technical and analytical skills who back ideas and hypotheses up with data and execute their way to bring the benefits of paying with Hola Cash to more merchants and users everyday. The ideal candidate is able to articulate technical needs and identify and help solve gaps between current and desired capabilities within the Company.

Joining the Payments Operations team at Hola Cash you’ll have the chance to build something that really matters from scratch, with a talent-powered and supportive team. 


Some things we consider critical for this role


  • 1+ years experience working in a payments analytics role in a B2B setting
  • Marketing, Computer Science, Technology, Engineering, Mathematics (STEM), Economics or Finance degree is a plus
  • SQL data analysis fluency, as well as the ability to understand and explain complex technical processes
  • Ability to make data-informed decisions and project-manage


What you’ll be doing


  • Defining and measuring metrics to find patterns and areas of improvement
  • Planning and executing projects and processes with the help of other teams aimed at maintaining or improving payments acceptance rates
  • Becoming a payments expert to contribute to the adoption and growth of Hola Cash products
  • Coordinating with Engineering, Product, Support, Risk and other teams in the design and implementation of Products and MVP’s
  • Being a positive force within the Hola Cash culture: being open to give / receive feedback, celebrating successes and learning from mistakes