Watchful is a competitive intelligence solution providing clients with valuable insights about their competitors. Watchful’s unique technology taps a gold mine of information hidden within mobile apps, making it possible to know what changes your competitor has made in their latest release or gain critical information about A/B tests and new features months before they are released.
About The Position:
Leads project in the OPS team that required working with internal technical tools, defining methodologies of the project, working with the PM and RnD teams to implement the project itself.
Assist with maintaining the department documentation and training manuals, including identifying best practices and backing improvements associated with management of workflow
Monitor the quality and scope of knowledge bases; accurately add new content; validate the accuracy of metadata and content update; run quality control reports