Watchful is a competitive intelligence solution providing clients with valuable insights about their competitors. Watchful’s unique technology taps a gold mine of information hidden within mobile apps, making it possible to know what changes your competitor has made in their latest release or gain critical information about A/B tests and new features months before they are released.
About The Position:
Watchful is looking for a tech-savvy Technical Operations who can combine their interpersonal and multi-tasking skills to build and implement tools to aid the tech OPS team and the internal users.
At this position, you will document and share your knowledge, create internal documents and self-help guides for customers and employees, impact platform use and efficiency, while liaising with other departments and product teams.
You will also lead integrations to work with 3rd party vendors and oversee day-to-day yield management across all campaigns, demand, and supply sources, including performance monitoring, identifying and implementing enhancements, issue identification, and escalation.