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Director of Product, Global Payments at Remitly
London, GB

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,200 employees across 8 offices who are growing their careers while having a positive impact on people globally.

Remitly is registered as a Money Services Business in the U.S., Canada, EU, United Kingdom, Singapore and Australia. Each of these jurisdictions require, among other items, that Remitly maintain a comprehensive Risk and Compliance Program.

About The Role:

We are looking for an outstanding candidate for the Director of Product, Global Payments role within the Global Payments Acceptance (PAX) team at Remitly. The Global PAX Team is focused on adding new payment options and improving the existing payments experience for our customers sending from 30 countries to our over 150 receive countries.

As a Director of Product on the Global PAX team, you will help shape the future vision for payments at Remitly. You will develop an understanding for the customer pain points, build a roadmap to address those opportunities and lead the team to implement the roadmap. You will partner with members of the executive team, peers, and partners to lead product-led growth at Remitly and ensuring alignment with Remitly's broader product strategy.

You will do this by partnering with engineers, designers, marketers, finance, legal, business development and other product managers to create product experiences that deliver exponential value to our customers, both locally and globally. You will be excellent at execution and driving momentum across the organisation and will be accustomed to a model of fast and efficient iteration across multiple streams of work

You Will:

  • Define payments product strategy, roadmap, and build a prioritisation framework that captures relevant tradeoffs for the team while creating organisational alignment
  • Evaluate and recommend enhancements to improve the payments experience for Remitly's customers, backed by a solid business case, customer insights, competitor analysis and quantitative research
  • Lead the delivery of an outstanding payments experience through development of detailed requirements, implementation plans and execution
  • Work at pace pace within an evolving, hands-on environment and advising on strategy for sustainable growth
  • Be a customer advocate and identify those areas that require deeper customer insights and lead research to learn more about Remitly's customers and their needs
  • Work with designers to define interaction, design and UI requirements and priorities
  • Set up and analyze A/B tests and provide comprehensive test readouts with well thought through recommendations
  • Understand the payment platform end to end, the APIs in our systems and the dependencies, and use this knowledge to iterate on our payment systems
  • Stay informed about new products and experiences in payments and FinTech and share insights throughout the business.

You Have:

  • 10+ years of relevant experience in product management with at least 7 years experience in the payments space
  • 5+ years as a leader of product teams;
  • Experience motivating teams; across software engineering, UI design, and analytics, with an understanding of how things work within those domains
  • Experience with large-scale web, e-commerce applications/mobile applications
  • Data is the source of your decision-making and you will have experience working with customer data to develop better customer experiences
  • Experience setting and implementing product strategy, road-mapping, and prioritisation
  • Experience working with engineers to make tough technical tradeoffs and you can sweat the details to understand the impacts of these tradeoffs and find a careful balance between short-term outcomes and long-term effects.

Our Benefits:

  • Unlimited paid time off, subject to approval
  • Great compensation package
  • Health insurance
  • Commuter Benefit
  • Learn and development benefits (3000+ free online courses available)
  • Corridor Travel Benefit

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.