Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,200 employees across 8 offices who are growing their careers while having a positive impact on people globally.
About the Role:
Customer success engineering team manages both the digital and human support experience for Remitly, along with all products, services and tools it takes to deliver those experiences.
The Customer Success Technology Principal Engineer is a key member of the customer success team and plays a critical role in ensuring that we build best in class tools to deliver a smooth customer experience. As a Principal engineer, you will report directly to the Director of Engineering and be a part of the engineering leadership. You will contribute to Engineering strategy, recruiting, culture, processes and projects across the CS engineering team and Remitly. This role is perfect for someone looking to have a broader impact and responsibility.
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Compensation Details. The starting base salary range for this position is typically $187K-$225K. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.
Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.